Mission Statement

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“We aim to be widely recognised within the local community as the best veterinary practice in Northallerton and the surrounding area”

We believe we can achieve this by:

1) Providing a service of excellence to our clients at every stage of their interactions with us from answering the telephone through to advice and treatment with our friendly and approachable manner.

2) Consistently caring for our patients around the clock as if they were our own, with empathy and understanding whilst keeping a strong focus on clinical excellence.

3) By growing both in the continuing success of our business and developing the potential of all the individuals in our team. As a result, we can invest in the latest equipment and facilities to efficiently diagnose and treat all patients under our care.

4) Using the power of teamwork with every member of our team being motivated and committed to working together and recognising our clients’ individual needs with a shared goal of happy clients, patients and staff.

At Mile House Vets we aim to go the extra mile to meet or exceed your expectations and welcome your feedback